qyrixca.com

Thank you — your request has been received

We will contact you shortly using the details you provided.

What happens next

  1. We review your request and confirm its details by email or phone.
  2. We send you the pre-contract information required by the Law of Ukraine "On Consumer Protection" No. 3153-IX dated 10.06.2023.
  3. You receive the price, tour or service programme, and cancellation terms before any payment.

Your rights and cancellation

For distance or online contracts you have the right to clear pre-contract information and to cancel under the terms of the Law of Ukraine "On Consumer Protection" No. 3153-IX dated 10.06.2023 and the Law of Ukraine "On Tourism" No. 324/95-VR dated 15.09.1995. Refund and cancellation rules are set out in our Refund and Cancellation Policy.

Complaints

You may file a complaint by email at contact@qyrixca.com or by phone at +380 504 151 6044. If we cannot resolve a dispute, you may apply to the competent state consumer protection authority in Ukraine. Procedure is described in the Law of Ukraine "On Consumer Protection" No. 3153-IX dated 10.06.2023.